Consumerline goes online at nidirect

25 March 2015

The new Consumerline section on nidirect at brings together advice and information on consumer rights when buying goods and services. It also provides a quick and easy way to make a complaint or get help with a specific enquiry, online.

Consumerline manager, Stephen Thompson said: “We’ve teamed up with nidirect to give consumers in Northern Ireland better access to consumer advice and information.

“Whether you’ve had a bad experience with a company or you just want to check on your consumer rights, Consumerline can help. Visit and you’ll find all the information you need to make informed choices on goods and services, advice on avoiding scams and dodgy deals and everything you need to know about your rights as a consumer.

“Our new online form means making a complaint about everything from fake goods to rogue doorstep traders, or sending an enquiry to one of our advisers, is quick, simple and free of charge.”